Privacy Policy for MedCafe

MedCafe is a medical learning platform that helps students study through courses, video lectures, question banks, flashcards, and progress tracking. It also allows educators to publish and manage their educational content through the platform.

When you use MedCafe, we may collect:

• Basic account information such as your name, phone number, email, university, academic stage, and field of study
• Learning-related information such as enrolled courses, lecture progress, question bank activity, and flashcard usage
• Activation, subscription, and access records needed to verify access to paid content
• Limited technical information such as device details, app activity, crash reports, and security-related logs

MedCafe does not provide a direct in-app payment gateway for students. Access to paid content may be enabled through activation or purchase codes obtained through approved payment channels or authorized sellers.

Where payments are processed through third-party services, including QiCard and other approved payment methods, MedCafe does not store full payment card details or banking information. We may store limited transaction, activation, and payment confirmation records only as necessary to:

• Enable and verify access to courses or other paid content
• Handle support requests, refunds, or disputes where applicable
• Maintain financial, operational, and legal records

We use your information to:

• Create and manage your account
• Give you access to courses and educational features
• Track your progress and improve your learning experience
• Verify purchases, subscriptions, or activation codes
• Protect the platform and prevent misuse
• Improve app performance, stability, and security
• Provide lecturers with course-related insights such as enrollments, views, and earnings
• Meet legal and financial obligations

We do not sell your personal data.

We may share limited information only with trusted service providers that help us operate MedCafe, such as hosting providers, analytics tools, crash-reporting services, payment-related providers, and security services.

We may also disclose information if required by law or if necessary to protect MedCafe, its users, or the public.

Your data may be stored on secure infrastructure provided by trusted third-party services. We keep data only for as long as needed to operate the platform, provide access to content, meet legal requirements, and protect the security of the service.

When data is no longer needed, it may be deleted or anonymized.

You may request deletion of your account. When this happens, personal account data will be deleted or anonymized where reasonably possible. Some financial, legal, or security-related records may be retained where required.

We use reasonable technical and organizational measures to protect user data and platform content. However, no service can guarantee absolute security.

MedCafe is intended for users aged 13 and older. If local law requires parental or guardian consent, users are responsible for obtaining it before using the platform.

We may update this Privacy Policy from time to time. If we make changes, the updated version will be posted with a revised "Last updated" date.

If you have questions about this Privacy Policy or your personal data, please contact us at: